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Last updated: July 2025
This Cookie Policy explains how LoadFlow Logistics LLC (“LoadFlow”, “we”, “our”, or “us”) uses cookies and similar technologies when you visit our website, use our dashboard, or access the LoadFlow API. This policy applies to all LoadFlow services operated under the domain *.loadflowlogistics.com.
Cookies help us deliver essential site functionality, secure your sessions, and understand how visitors use our platform. This policy explains what cookies are, which ones we use, why we use them, and how you can manage or disable them.
This Cookie Policy is a component of our broader Privacy Policy. For more details on how we collect, use, and protect your data — including legal basis, retention, and international transfers — please review our full Privacy Policy.
By continuing to use LoadFlow websites or applications, you agree to the use of cookies as described in this policy.
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide reporting information and user authentication.
Cookies may be “session cookies” that expire when you close your browser, or “persistent cookies” that remain on your device for a longer period. Cookies may also be set by the site you’re visiting (“first-party cookies”) or by third-party services we rely on (“third-party cookies”).
LoadFlow uses cookies to:
We do not use cookies for behavioral advertising or cross-site targeting. LoadFlow prioritizes user privacy and minimizes reliance on tracking technologies.
We categorize cookies as follows:
These cookies are required for LoadFlow to operate correctly. They cannot be disabled and include:
LoadFlow uses lightweight, privacy-first analytics to help us improve our platform. We do not track individual users or build behavioral profiles. Our analytics setup may include:
You may opt out of Google Analytics by installing the official opt-out browser extension.
Some LoadFlow features rely on external providers who may set their own cookies. These providers have their own cookie and privacy policies. Examples include:
LoadFlow does not control third-party cookies and is not responsible for how they operate.
Cookies set by LoadFlow may be session-based (expire when your browser closes) or persistent (expire after a set period). Typical durations include:
At this time, LoadFlow does not display a cookie banner because we do not use tracking or advertising cookies. We only use essential, functional, and anonymized analytics cookies.
If our cookie usage changes in the future, we will implement a consent banner and update this policy accordingly.
Most browsers allow you to manage, disable, or delete cookies. You can typically do this through your browser’s settings menu. The following links provide help documentation for major browsers:
Note: Disabling cookies may affect functionality such as login persistence, API key storage, and account access.
If you disable cookies entirely:
LoadFlow is usable with cookies disabled, but performance, convenience, and session control may be impacted.
Under GDPR, LoadFlow relies on the following legal grounds:
Under CCPA, LoadFlow does not “sell” personal data and does not use cookies for behavioral profiling. We may collect pseudonymous session data, which is covered in our Privacy Policy.
Some browsers allow you to send a “Do Not Track” (DNT) signal to websites. LoadFlow does not currently respond to DNT signals, but we do not track you across third-party websites or build behavioral profiles regardless of DNT settings.
We may update this Cookie Policy from time to time to reflect changes in our technology, regulatory requirements, or service functionality. We will post the latest version on this page and update the “Last updated” date at the top of the document.
In the event of significant changes to cookie practices (e.g. enabling advertising or new trackers), we will notify users by email or display a notice on the LoadFlow dashboard.
If you have questions, concerns, or complaints related to cookies or your privacy on LoadFlow, please contact us:
This policy is written to comply with major privacy regulations including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and ePrivacy Directive. Users in other jurisdictions may contact us to clarify regional handling.
LoadFlow does not sell, lease, or rent your personal data. Cookies used on our platform are not shared with advertisers or behavioral ad networks. Any data collected is for platform performance and compliance only.
LoadFlow is intended for users aged 18 and older. We do not knowingly place cookies on or collect information from children. If you believe a minor has interacted with our platform, please notify us for immediate data deletion.